Legal

Privacy Policy

How Nditronics Communication Ltd collects, uses and protects your information when you use our website and services.

Last updated: 28 July 2026

1. Information We Collect

When you use our website or get in touch with us, we may collect information you provide directly, such as your name, company name, email address, phone number, the service you're interested in, and any message or details you share through our contact form. We may also automatically collect certain technical information, including your IP address, browser type, device information, and pages visited, through standard web server logs and analytics tools.

2. How We Use Your Information

We use the information we collect to respond to your enquiries, prepare quotes and proposals, deliver and support the services you request, and communicate with you about your account or project. We may also use aggregated, non-identifying information to understand how visitors use our website and to improve our content, services and user experience.

3. Cookies

Our website may use cookies and similar technologies to remember your preferences, understand how you interact with our site, and support core functionality such as navigation menus. You can control or disable cookies through your browser settings, though some parts of the site may not function as intended if cookies are disabled.

4. Analytics

We use Google Analytics to help us understand how visitors use our website — for example, which pages are most popular and how visitors navigate the site. This data is used in aggregate form to improve our website and services, and is subject to Google's own privacy practices.

5. Data Security

We take reasonable technical and organizational measures to protect the information you share with us against unauthorized access, alteration, disclosure, or destruction. While we work to protect your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Third-Party Services

We may use trusted third-party services — such as Google Analytics, Google Workspace or Gmail for email, and WhatsApp for messaging — to help operate our website and communicate with you. These providers may process information on our behalf and are bound by their own privacy policies and terms of service. We do not sell your personal information to third parties.

7. Your Rights

Depending on your location, you may have rights to access, correct, update, or request deletion of your personal information, and to object to or restrict certain processing of your data. To exercise any of these rights, please contact us using the details below and we will respond within a reasonable timeframe.

8. Compliance

We aim to handle personal information in line with generally accepted data protection principles, including, where applicable, Kenya's Data Protection Act and, for visitors from the European Economic Area, the General Data Protection Regulation (GDPR). This includes collecting only the information we need, using it for the purposes stated here, and taking reasonable steps to keep it secure.

9. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page with a revised "last updated" date.

10. Contact Us

If you have any questions about this privacy policy or how we handle your information, please reach out to us: